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Privacy Policy

Personal data

Personal data is information that can be used to ascertain your identity. This includes information such as your correct name, e-mail address, postal address and telephone number. It does not include information that is not directly or indirectly related to your actual identity. By visiting and using EVO online services you consent to the collection, use and transfer of your information under the terms of this Privacy Policy. Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, a notification will be emailed to you. Please check back frequently for any updates or changes to our Privacy Policy.

For the purpose of the UK Data Protection Act 1998 (the “Act”), the data controller is EVO Payments International GmbH. Further details can be found in the Public Procedure Schedule [


Application process

As a rule, you can use our online services without revealing your identity. When you fill out a form on our website, or when you request information from us, we will ask you for your name and other personal information or obtain such data from third parties, such as referral partners or any agent appointed by you. You are free to choose whether to disclose this information to us or not. You may need to provide us with certain personal information from time to time in order to fully use our website and services and throughout our online process should you wish to apply for EVO products and service. This information could include information such as your date of birth and address and could be protected by applicable data privacy laws. By disclosing any personal information you are consenting to the collection, use and transfer of your personal information under the terms of this Privacy Policy, and are confirming agreement with our disclosure of such information to both our affiliated companies and to third party service providers for their processing.

If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to enable us to process their personal information and also that you have told them who we are and what we will use their data for, as set out in this Privacy Policy. All information is stored on specially protected servers in Germany or Poland. Access to this data is given to only a few specially authorised persons who are responsible for the technical, commercial or editorial maintenance of the servers. These authorised persons may be located in the UK, within the EEA or located outside of the EEA, including the U.S.

We and these authorised persons shall use your personal information only for the purposes for which it was provided to us and in compliance with laws and regulations. Recipients of your personal information could include our banking partners, our affiliated companies and third party service providers. Processing purposes could include due diligence, anti-money laundering verifications and ‘Know Your Customer’ confirmations.


Your rights, storage and transfer of personal information to third parties

Other than as expressly contained herein, we will only forward your data to third parties with your consent. According to the regulations of the Act, visitors to our website are informed each time personal data is collected. Furthermore, we do not collect, use or process personal data without your consent, which may also be given electronically. Once you have given us your consent, you may withdraw it at any time with immediate effect.

The personal data that you enter on our website is stored until the purpose for which it was entrusted to us has been fulfilled. You are entitled to see free of charge the information collected about you, and you may request that we make any necessary changes or corrections to ensure that your personal information is accurate and kept up to date. You may also request that we return or erase your information.

Order processing

If, in the course of order data processing, data is forwarded to service providers (e.g., KYC/AML vendors), other entities of EVO (e.g., U.S. affiliates of EVO) and their partners (e.g., financial institutions) with your consent, they too are bound to observe the Act, other legal requirements and, by contract, this Privacy Policy. If forwarded to countries outside the European Economic Area, including the United States of America, which may not have laws comparable to those in the European Union to protect your personal information, we will be responsible and will ensure that your personal data continues to be protected with the same level of protection as if we were dealing with it directly; we have EU Model Contract Clauses in place with many of these non-EEA companies. We will transfer your data to authorities only if we are legally obliged to or ordered by a court of competent jurisdiction to do so.

We may disclose your personal data to third parties: (a) in the event we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; (b) if EVO or substantially all of its assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; (c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply the terms of this Privacy Policy or any other agreements; or (d) to protect the rights, property or safety of EVO, our customers or others (this includes exchanging information with other companies and organisations for the purposes of fraud prevention and credit risk reduction).

Further details can be found in our Public procedure schedule


Browsing data and cookies

Data relating to your internet access is logged by our servers. This data could be used to identify you (for example, your IP address, the date and time and the pages that you viewed). We do not exploit any personal data. We reserve the right to use anonymous data records for statistical purposes, to improve our websites and to better meet the needs of visitors to our websites. In addition to the log, files known as “cookies” are used. These are stored in your browser and help to deliver a better and more personalised service, e.g., by remembering certain choices you’ve made so you don’t have to re-enter them. The following cookies are used by our websites:

You can prevent the installation of cookies by selecting the appropriate settings on your browser. If you do so however, you may not be able to access or to take full advantage of all our website services.


Third party analysis tools

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”  to help the website analyse how users use the site. The information generated by cookies about your use of the website (including your IP address) will generally be transmitted to and stored by Google on servers in the United States. In case IP anonymisation is activated on this webpage, however, Google will shorten your IP address beforehand in the member states of the European Union or in other contracting member states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purposes of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transferred from your browser within Google Analytics will not be combined with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the gathering of data (including your IP address) generated by cookies and related to your website usage for Google and the processing of this data by Google by downloading and installing the browser plugin available via the following link:

We use Google AdWords service for our webpage. This means that when you search using Google, an advertisement from our company may, under certain circumstances, appear alongside the search results. The appearance of an advert depends on whether you entered one of the search words matched to our company’s products that we have defined beforehand in Google AdWords. In order to be able to measure the effectiveness of our adverts, i.e., to be able to measure whether and to what extent the advert was of interest to you, we use the ‘Conversion Tracking’ function provided by Google. Further information about this function as well as the associated use of cookies by Google can be found on the Google website.

You can refuse the use of Google Analytics by clicking the following link: []. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at or at

Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).


Other websites and information security

Other websites that may be linked to or by our website(s) are subject to their own policies which may differ from EVO’s. You should carefully read the privacy policies of these websites before submitting any personal information. EVO bears no responsibility for these websites and disclaims, to the fullest extent permitted by law, all liability for the content of these websites and for any damage or loss which a user of these websites may incur, irrespective of whether these websites were accessed by that user via our website or not.