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Recommendations for anti-infectious prevention and disinfection of payment devices

Card payments allow you to limit contact with cash, which, according to research, is one of the main potential carriers of pathogenic micro-organisms. Accepting contactless and chip and PIN card payments supports efforts to limit the spread of viral and bacterial infections.

One of the conditions for a real increase in epidemiological security is care for the cleanliness of payment terminals, PIN pads and other cash register systems used. Regular disinfection of surfaces, especially keyboards, ensures greater safety in using these devices, both for customers and the staff operating them.

Cleaning and disinfecting PIN pads and terminals is easy and you can do it yourself by following the simple steps listed below.

You should wear disposable protective gloves and before cleaning you should:

Countertop terminal

  • Disconnect the PIN pad from the POS terminal
  • Turn-off the card terminal and disconnect it from the power source

Mobile terminal

  • Turn off the device (Press yellow button & decimal point button together for 2 seconds)

What to use to disinfect

  • It is recommended to use alcohol-based cleaning agents with a concentration close to 70%
  • Never usethinners, trichloroethylene or ketone-based solvents – they can seriously damage plastic or rubber parts, and do not disinfect.

How to clean and disinfect

  • Apply the cleaning agent liquid to a piece of clean material, e.g. soft cotton or flannel
  • For effective cleaning and disinfection, just use a slightly moistened piece of material. Excess fluid could get inside the housing and damage the device.

Never spray cleaning foams or other solutions directly onto the keyboard or display – this may damage the device.